Our discount system is designed with varying percentages for different products, and the actual discount may differ depending on the specific product or promotion. The percentage you receive depends on the product's unique discount structure.

For example, you might receive a 45% discount, or it could be a combination of a 45% discount with an additional 10% off, leading to a potential total discount of 55%. Since our products are fully customizable, the specific discount structure can vary widely. It's important to review the product SKU breakdown and any associated promotional details for accurate information on the discount you'll receive.

My coupon says free shipping, but I’m not getting a free shipping discount. Why is that?

There could be a few reasons for this:

Limited Countries: We periodically expand our free shipping promos to more countries. Currently, it's available for the US and Canada.
Minimum Price Requirement: Ensure your order meets the minimum price threshold for free shipping.
Selected Shipping Method: Check if the chosen shipping method qualifies for the promo. Some methods may not be included.

Why do I not get a discount for my 6x6 softcover order?

Our 6x6 softcover is one of our most popular and affordable books already at a base price of $14.99!

Do I get two copies of the book I ordered for Buy One Get One promotions?

Yes! Just make sure that you have two books in your cart with the correct coupon applied to receive this promotion.

Can I use more than 1 discount code on a single order?

Our coupon system accepts one coupon or discount code at a time. Valid coupons may be used on additional orders.

Where do I enter the discount code?

Your discount code can be entered on the shopping cart page under the “coupon code” field.

Can I use the code multiple times?

You can use one code per order. But! You can place as many orders as you like with the discount codes posted on our deals page.

Do you price match against other photo print sites?

No, we don't price match. However, we have the best overall value: the highest quality at the best prices, and a best-in-class editing experience with MixBook Studio, so we are confident that you will love the value of our products and the amazing creation experience! We recommend subscribing to our email list as our promos do change weekly. We’re confident we’ll be able to get you one of our amazing photo books or photo products at a very competitive price.

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